 APAR= IO13868
 EVNA8004 ERROR WHEN TRYING TO DISPLAY TIFF IMAGE THAT IS FULL 
 COLOR WITH LZW COMPRESSION.                                   
 STAT= CLOSED
 RCOMP= 5639I8000    IWPM            RREL= R230                
 ERROR DESCRIPTION:                                              
 "EVNA8004, Unable to process document - format error" appears   
 when trying to display a full-color LZW-compressed TIFF image.  
 Windows Picture and Fax Viewer displays the TIFF image fine.    
 LOCAL FIX:                                                      
 None                                                            
 PROBLEM SUMMARY: With Pixel scale-to-gray facility NOT enabled, 
 Bedrock will crash when trying to display an LZW compressed 32- 
 bit true color image in a TIFF file.  With Pixel scale-to-gray  
 enabled with the FIWT_USEPIXEL_RENDERTIFF envvar, the user will 
 see an "EVNA8004: Unable to process document - format error"    
 message for this same 32-bit true color TIFF image compressed   
 with LZW compression.                                           
 PROBLEM CONCLUSION: FIWTAPI.DLL and TIFFEX.DLL had to be changed
 and the FIWT_USEPIXEL_RENDERTIFF environment variable must be   
 set to TRUE.                                                                                                                                                            