PMMail 2000 ReadMe - October 1999
=================================

Welcome to PMMail 2000.

This file contains valuable information regarding
PMMail 2000, and additional information not included
in the product documentation.

This READ.ME file is divided into the following
categories:

   -  PMMail 2000 system requirements
   -  Using PMMail 2000 with PMMail for OS/2
   -  Backing up your PMMail 2000 data
   -  Mailing list information
   -  Migration from other mail clients
   -  Unique or easily missed features
   -  Purchasing PMMail 2000
   -  PMMail 2000 license information
   -  Getting help   
   -  Trademarks
   -  Your satisfaction
   -  Known bugs

===================================================
PMMail 2000 system requirements
===================================================

   Software Requirements
   ---------------------

        - Windows 9x or NT (4.0 or later) with 
          TCP/IP installed.

   Hardware Requirements
   ---------------------

        - Any machine capable of running 
          Windows 9x or NT (4.0 or later).
        - 4MB of free disk space.

=====================================================
Using PMMail 2000 with PMMail for OS/2
=====================================================

      If you are using PMMail 1.95 for OS/2 and
   would like to cross-grade to, or use PMMail for
   OS/2 in cooperation with, PMMail 2000, please
   read the following.  If PMMail for OS/2 is
   installed on an HPFS partition and you are
   using Windows 95 or 98, you will need to copy
   the PMMail for OS/2 data and program files to
   a FAT partition.  If you are using Windows NT
   there are ways to access HPFS partitions.  You
   can find information about accessing HPFS
   partitions from Windows NT in the PMMail 2000
   FAQ on our web site (http://www.blueprintsoftwareworks.com).
   Once you can access your PMMail for OS/2 data,
   simply install PMMail 2000 to the same directory.

   NOTE:  If you are running a version of PMMail/2
   earlier than version 1.95, you must install
   version 1.95 or higher under OS/2 and run it
   before running PMMail 2000 from the OS/2 
   installation directory.  This is because older 
   releases of PMMail for OS/2 had platform specific 
   formats which are automatically converted by
   1.95 or later, the first time they are run.

=====================================================
Backing up your PMMail 2000 data
=====================================================

       It is very important to periodically back up
   your PMMail 2000 data.

       If you wish to back up your PMMail 2000 data,
   there are a few things you should keep in mind.

   * To back up the data for an account, locate
     the account directory (ending in ".ACT") and
     copy it to your backup media.  
   * To back up a single folder, locate the folder
     directory.  A folder directory is located
     within the account directory of which the folder
     is a part.  Folder directories always end in 
     ".FLD".  Once you have located this directory, 
     copy it to your backup media.
   * To backup your address books and other related
     files, copy all of the files in the TOOLS
     directory.  This directory belongs to the same
     parent directory as the PMMail 2000 directory.
     Copy all files and folders within the tools 
     directory to your backup media with the
     exception of dictot.* and dipthong.*.  These
     are dictionary files which are installed by
     PMMail 2000.

       To restore files from a backup, copy the files
   from your backup media into the directory from 
   which you backed them up.

=====================================================
Mailing list information
=====================================================

       In the future, Blueprint Software Works will be setting up
   a public mailing list to allow PMMail 2000 users
   to discuss PMMail 2000, tips, tricks, problems, and
   general questions.  Stay tuned to the PMMail 2000
   web page (http://www.blueprintsoftwareworks.com) for more
   information.

=====================================================
Migration from other mail clients
=====================================================

       PMMail 2000 can migrate your e-mail data from
   several popular e-mail clients.  These clients
   and notes about PMMail 2000's ability to migrate
   data from them are listed below.

   * Microsoft Internet Mail - You may migrate
     messages, folders, account information, and
     address books.  Note that folders will lose
     their names as Microsoft stores these names in
     a proprietary file that PMMail 2000 cannot
     understand.

   * Microsoft Outlook Express - You may migrate
     messages, folders, account information, and
     address books.  Note that folders will lose
     their names as Microsoft stores these names in
     a proprietary file that PMMail 2000 cannot
     understand.

   * Netscape Mail - You may migrate messages, 
     folders, account information, and address 
     books.  A note to Netscape 2.02 users for OS/2:
     this migrator cannot auto detect the presence
     of your Netscape for OS/2 installation.  You
     will need to use the "Add Mailer" option.
     When migrating Netscape for OS/2, account
     information cannot be migrated.

   * Netscape Messenger - You may migrate
     messages, folders, account information, but
     not address books.  Netscape stores these 
     addresses in a proprietary file that PMMail 2000
     cannot understand.

   * Qualcomm Eudora 3.0 and 4.0 - You may migrate
     messages, folders, account information, and
     address books.

=====================================================
Unique or easily missed features
=====================================================

       PMMail 2000 contains many features that set
   it apart from other e-mail clients.  Some of 
   these features may not be blindingly apparent.
   Several of these features are listed below.

   * Clicking the right mouse button in an
     entryfield which is expecting an e-mail address
     will produce a popup menu with many addressing
     options.
   * Selecting a block of text in a message read 
     window and clicking the right mouse button
     will produce a popup menu summarizing the web
     links and e-mail addresses contained in that
     block of text.
   * Manual use of canned replies.  Once you have
     configured a few canned replies, they can be
     used in filters.  Few people know that pressing
     the right mouse button in the body text area of
     a compose window will produce a popup menu with
     a list of your canned replies.  Selecting one
     will insert the text of that canned reply in
     the message body.
   * The ability to create very complex filters
     using Blueprint Software Works's Internet Content Search 
     Language (ICSL for short).  You can find more
     information about this in the on-line help.
   * Our "Filter Builder" will assist you in creating
     filters.  It is also a good tool to use to
     learn the ICSL.
   * The "Help" menu on the main screen provides a
     quick way to get to Blueprint Software Works's web site.
   * If you highlight text while reading a message
     and then hit reply, only the highlighted text
     will be quoted.
   * Drag and drop.  You can use drag and drop to
     file your e-mail messages, move folders, attach
     files to messages, move addresses, and address
     messages (drag and drop an address onto an
     address list).
   * Context menus on attachments
   * When you get new mail, the PMMail 2000 tray icon
     will flash to indicate the presence of new mail.
   * Clicking with the right mouse button on the tray
     icon is very handy.  When you have new mail, it
     will show a popup menu containing all of your
     new mail messages for quick reading.  Anytime,
     whether you have new mail or not, you get a
     menu of all of your accounts with the option to
     fetch mail, create a new message, or open 
     remote control.

=====================================================
Purchasing PMMail 2000
=====================================================

       To purchase PMMail 2000, select the "Help" menu
   from the main screen.  Then, select the "Register
   PMMail 2000" menu.  Finally, select the "Purchase
   PMMail 2000" menu option.  This will bring up the
   PMMail 2000 Purchase Wizard.  This wizard will walk
   you through purchasing PMMail 2000 using the most
   common methods.

       If you would like to purchase PMMail 2000 using
   a method not available in the purchase wizard,
   such as foreign currency or an order for multiple
   copies, contact us at http://www.blueprintsoftwareworks.com

=====================================================
PMMail 2000 license information
=====================================================

       You are permitted to use the demonstration
   version of PMMail 2000 for 45 days.  After 30 days,
   you will be reminded of the time remaining in 
   your demonstration period every time you start
   PMMail 2000.  After the end of the 45 day 
   demonstration period, PMMail 2000 will no longer
   perform networking functions, except for the 
   ability to download your unlock code (if you
   purchased PMMail 2000).

      Purchasing a PMMail 2000 license grants you
   permission to run one (1) copy of PMMail 2000
   at a time.  You may install PMMail 2000 on your
   laptop and desktop, but only one of them may be
   running (i.e. they may not be running
   simultaneously).

      If you are running more than 1 copy of PMMail
   at the same time on different computers you are
   obligated to purchase a copy for each machine. 

      It is permissible to create and use multiple
   accounts for different users on the same machine
   provided that one of the accounts belong to a 
   licensed user of the program and that no other
   copies of the program are running on a different
   computer at the same time.

=====================================================
Getting help
=====================================================

   Documentation
   -------------

      All documentation can be found in PMMail
   2000's online help.  Simply select "Help Topics"
   from any "Help" menu.

   Service and Technical Support
   -----------------------------

      If the online help system does not give you
   a satisfactory answer to your question, please
   check the PMMail 2000 World Wide Web page, 
   maintained by Blueprint Software Works.  On this page, you can
   find various utilities to enhance PMMail and an
   up to date list of Frequently Asked Questions
   (FAQ), and their answers, provided by Blueprint Software
   Works.  This URL for this page is:

        http://www.blueprintsoftwareworks.com/pmmailwin.html

      If you still cannot answer your question
   based on the information on both the web page
   and the online help system, feel free to e-mail
   the PMMail support account.  To ensure that you
   get a speedy response from Blueprint Software Works, make sure
   you include all pertinent information.  The
   support e-mail address is:

               pmmailwin@blueprintsoftwareworks.com

   Defect Reporting
   ----------------

      If you encounter a bug or defect in PMMail 2000,
   WE WANT TO HEAR ABOUT IT!  Unfortunately, we 
   receive a lot of e-mail, so your cooperation in
   bug reporting is greatly appreciated.  Please use
   the following guidelines to report any bug and 
   e-mail it to support@blueprintsoftwareworks.com.  Following
   these instructions is essential to getting the
   bug properly fixed and a reply
   sent to you.  Thanks!

   If you are reporting a bug, please let us know:

        - The *EXACT* steps in reproducing this bug.
     Make sure that you can reproduce this bug before
     you tell us about it.

        - If there is a problem with a specific
     e-mail message, send us the e-mail message
     as an *ATTACHMENT*.  Do NOT forward or bounce
     the message to us. The bug report will be
     incomplete without this.  To find the e-mail
     message, look under the PMMail 2000 root directory
     and follow the directory structure into the
     account (*.ACT subdirectory) it is in, and
     then the folder (*.FLD subdirectory) it is in.
     Take a look at the FOLDER.BAG file to obtain the
     name of the e-mail message.  You can also
     drag and drop the message to attach it to a note.

        - The version of Windows (with service pack),
     other programs that you frequently run when 
     PMMail 2000 is running, and your network setup.

   Feature Requests
   ----------------

   If you are telling us about a feature you would
   like to request:

        - Please understand that all feature
     requests get added to a feature database.
     We do not necessarily determine on the spot
     if your feature will be in the next release
     or not.  Usually, some amount of research
     must be done before this can be determined.

====================================================
Trademarks
====================================================

PMMail and Blueprint Software Works are
trademarks of Blueprint Software Works Incorporated.

OS/2 and OS/2 Warp are trademarks of International
Business Machines with which Blueprint Software Works has no
affiliation.

Windows 95, 98 and NT trademarks of Microsoft
Corporation with which Blueprint Software Works has no
affiliation.

====================================================
Your satisfaction
====================================================

Your satisfaction with Blueprint Software Works is important
to us.  If you are dissatisfied with this
product, please contact us at pmmailwin@blueprintsoftwareworks.com.

Tell us what is not meeting your expectations
and why you are dissatisfied.  Provide your name,
your organization's name, and your telephone
number so that we can contact you.  We will work
with you to resolve your concerns.

To contact us, use any of these:
   - Internet: pmmailwin@blueprintsoftwareworks.com
   - World Wide Web:  http://www.blueprintsoftwareworks.com
 
